Tuesday, February 07, 2006
SAP on demand launch also launches raft of questions - Computer Business Review
SAP on demand launch also launches raft of questions - Computer Business Review: "
SAP on demand launch also launches raft of questions
6th February 2006
By Staff Writer
Having teased for the best part of a year, SAP AG has finally revealed the details of its on demand CRM service, filling a gap in its portfolio but delivering something surprisingly limited in scope.
AdvertisementClearly the bulk of the development work has been devoted to building the isolated tenancy model that allows for a master copy of the application but individual databases for each customer, because the service debuted with basic lead, contact and pipeline management capabilities plus sales analytics.
The bigger question is: given SAP's broad expertise and focus on enterprise processes to unite front and back office, why did it opt just for CRM?"
SAP on demand launch also launches raft of questions
6th February 2006
By Staff Writer
Having teased for the best part of a year, SAP AG has finally revealed the details of its on demand CRM service, filling a gap in its portfolio but delivering something surprisingly limited in scope.
AdvertisementClearly the bulk of the development work has been devoted to building the isolated tenancy model that allows for a master copy of the application but individual databases for each customer, because the service debuted with basic lead, contact and pipeline management capabilities plus sales analytics.
The bigger question is: given SAP's broad expertise and focus on enterprise processes to unite front and back office, why did it opt just for CRM?"
