Wednesday, February 01, 2006
SAP to bolster support program with new hires
SAP to bolster support program with new hires: "SAP said Tuesday it plans to bolster its revamped support program with new hires in addition to shifting internal employees to reinforce its maintenance and support organization.
Our support professionals will be coming through the ranks of support delivery and some of them will come from the consulting operations.
Greg Pike,
senior vice president of Active Global Support, SAP America Inc.
SAP spokesman Jim Dever said additional hires would be needed to sustain its support organization after rolling out a new premium support option. He didn't elaborate on how many new support personnel would be hired, but said the focus would be on improving customer support in all areas."
Our support professionals will be coming through the ranks of support delivery and some of them will come from the consulting operations.
Greg Pike,
senior vice president of Active Global Support, SAP America Inc.
SAP spokesman Jim Dever said additional hires would be needed to sustain its support organization after rolling out a new premium support option. He didn't elaborate on how many new support personnel would be hired, but said the focus would be on improving customer support in all areas."
