SAP News

SAP User Group Opens Up to Attract New Members - Computerworld: "'The user group has always been the best-kept secret in the entire SAP ecosystem,' said Rod Masney, executive vice president of ASUG. Masney is also global information and technology architect at Owens-Illinois Inc. (O-I), a glass packaging company in Toledo, Ohio. On the Right Track David Dobrin, an analyst at B2B Analysts Inc. in Cambridge, Mass., applauded ASUG's effort to be more vocal and try to attract more members. 'ASUG has been a reasonably effective organization,' Dobrin said last week. 'They've been able to balance all the conflicts pushed onto it in an OK way.' However, he did note that users should be more aggressive in their efforts to get vendors to meet their needs. 'Customers of application vendors are the most supine and forgiving,' Dobrin said, noting that, in general, ERP and CRM users put up with vendor behavior that consumers wouldn't tolerate, particularly the delivery of poorly tested, buggy software. "