Thursday, May 18, 2006

 

AMR Research: SAP CRM Moving to Hybrid Model

AMR Research: SAP CRM Moving to Hybrid Model: "As announced with the original on-demand launch, SAP will continue to use the �isolated tenancy� architecture in which each customer will have their own individual instance of the CRM application. However, SAP and IBM (the hosting partner) will continue to roll out quarterly upgrades though a template so that all instances are always kept on the latest version.
However, not all functionality for 2006s will be available on-demand. Areas in which tight back-office integration is required will likely remain only in the on-premises version. However, SAP remains committed to rolling out enhanced features each quarter for on-demand, and it will gain a larger portion of the on-premises footprint over time."

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