Friday, May 26, 2006

 

TiVo turns to SAP, BearingPoint after outsourcing disaster

TiVo turns to SAP, BearingPoint after outsourcing disaster: "Those who know of TiVo, probably don't know the beginning of the TiVo story, Zoppi said. Early on, the company relied heavily on third-party providers and outsourced critical factors of its business. Once the logistics provider crashed and burned, he said, things had to change.
This was the defining moment for the company, Zoppi said. TiVo turned to BearingPoint Inc., a consulting firm it used for an SAP R/3 implementation in 2000. Together with BearingPoint, TiVo worked quickly not only to save immediate logistical plans but to create better business processes for the future.

TiVo wanted to take advantage of BearingPoint's experience from the initial implementation in 2000. Albert Kleynhans, senior manager for SAP and CRM at BearingPoint, worked as an adviser on the initial implementation and was brought in for the latest project. "

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