Wednesday, June 14, 2006
SAP Fights Off Oracle in CRM Market
SAP Fights Off Oracle in CRM Market: "Last year, SAP was the top vendor by revenue in the customer relationship management category with about 26 percent of the market, followed by Siebel with 17 percent and Oracle with 6.4 percent. However, with Oracle's purchase of Siebel Systems in January, Oracle now controls 23 percent of the market.
CRM software experienced strong growth in 2005, according to Stamford, Conn.-based research firm Gartner, as companies looked for more opportunities to drive revenue and expand business lines.
Worldwide CRM revenue totaled $5.7 billion in 2005, a 14 percent increase over 2004, Gartner says. "
CRM software experienced strong growth in 2005, according to Stamford, Conn.-based research firm Gartner, as companies looked for more opportunities to drive revenue and expand business lines.
Worldwide CRM revenue totaled $5.7 billion in 2005, a 14 percent increase over 2004, Gartner says. "