Tuesday, August 29, 2006
SAP admits to integration oversight - Builder - ZDNet Asia
SAP admits to integration oversight - Builder - ZDNet Asia: "Simon Dale, CTO at SAP Asia-Pacific, said the NetWeaver infrastructure software was created in response to problems faced by businesses when they tried to integrate multiple applications.
'We didn't realize how important technology [integration] was to our customers until we found out that most of their problems were caused by us not paying attention to [this area],' he said during a briefing Tuesday to discuss SAP's latest products, such as CRM on-demand.
Dale added: 'We always thought that once our customers run SAP, we didn't have to worry about anything else. But we discovered that as customers grew their operations, they were running other things besides SAP.
'Integrating [different applications] was costing them a lot of money,' he noted. "
'We didn't realize how important technology [integration] was to our customers until we found out that most of their problems were caused by us not paying attention to [this area],' he said during a briefing Tuesday to discuss SAP's latest products, such as CRM on-demand.
Dale added: 'We always thought that once our customers run SAP, we didn't have to worry about anything else. But we discovered that as customers grew their operations, they were running other things besides SAP.
'Integrating [different applications] was costing them a lot of money,' he noted. "
