Monday, November 20, 2006
Oracle vs. SAP: The new battlegrounds
Oracle vs. SAP: The new battlegrounds: "Technologically, Oracle is embracing PeopleSoft's approach to usability. Wang said that PeopleSoft's Effective Dating and SetID features are sure to be a boon to Oracle on the user-friendliness front.
'What these really allow you to do is look at different ways to group people within the organization,' Wang said. 'Those are things that weren't inherently within the Oracle CRM product.'
And Wang gives Oracle president Charles Phillips some of the credit for a marked improvement in the way the company interacts with – or sells to – its customers and potential customers.
'They've had more contact and interaction with customers than they have had in the past,' he said. 'Partially, it's because of the merger and partially it's because Chuck Phillips has really changed their operating behavior.' "
'What these really allow you to do is look at different ways to group people within the organization,' Wang said. 'Those are things that weren't inherently within the Oracle CRM product.'
And Wang gives Oracle president Charles Phillips some of the credit for a marked improvement in the way the company interacts with – or sells to – its customers and potential customers.
'They've had more contact and interaction with customers than they have had in the past,' he said. 'Partially, it's because of the merger and partially it's because Chuck Phillips has really changed their operating behavior.' "
