Wednesday, November 01, 2006
SAP helps Houston with a problem
SAP helps Houston with a problem: "But the fourth-largest city in the U.S. really had no choice, according to Earl Lambert, citywide chief technology officer, because the particular mainframe-based system that it had been using was no longer supported by its vendor, American Management Systems (AMS). The city had to find a new system to manage finance, human resources and payroll functions -- processes that affect 22,000 employees in offices distributed across 640 square miles. So, a few years ago, Houston began evaluating enterprise resource planning (ERP) software, narrowing choices down to Oracle, SAP and AMS (acquired by CGI Group in 2004). Houston ultimately chose mySAP ERP, Lambert said, based on cost and functionality. The key to the massive implementation's success, he said, was a project governance and management structure that oversaw planning, implementation and training. "