Wednesday, January 31, 2007
mySAP CRM replaces Vantive at manufacturing firm
mySAP CRM replaces Vantive at manufacturing firm: "The Wheeling, Ill.-based maker of document management and postal software recently selected mySAP CRM for its field service staff, replacing an existing system from Vantive, a company that was bought by PeopleSoft and subsequently acquired by Oracle.
With SAP's mySAP ERP 4.7 already running on the back end, the decision to go with the Germany-based company's CRM application was a little easier, though Bowe, Bell + Howell isn't a full SAP shop.
'We're migrating that way,' Ridge said. 'When I entered the organization, we had all kinds of systems. Our strategic direction is to go to one common platform. We did evaluate other vendors, but the integration and capabilities made it an easy decision for us.' "
With SAP's mySAP ERP 4.7 already running on the back end, the decision to go with the Germany-based company's CRM application was a little easier, though Bowe, Bell + Howell isn't a full SAP shop.
'We're migrating that way,' Ridge said. 'When I entered the organization, we had all kinds of systems. Our strategic direction is to go to one common platform. We did evaluate other vendors, but the integration and capabilities made it an easy decision for us.' "
