Sunday, January 21, 2007
Official criticizes Ness for lack of support on ERP
Yitzhak Cohen, senior deputy to the accountant general, and the official in charge of the enormous government Merkava computerization project, sharply criticized Ness Technologies - which is deeply involved in the project. Cohen was speaking at a professional conference organized by People and Computers. Merkava is the project to implement a computerized Enterprise Resource Management (ERP) software system for all government ministries, and it is based on ERP software from the German company SAP, which Ness represents in Israel.
"It is not a good situation when the representative of SAP is also managing the product and implementing it. I am not receiving good enough service and support in porting the system to Hebrew [localization - G.G.] and in adapting SAP to Merkava; because of problems in upgrading, lack of support and lack of localization, we are not succeeding in advancing with the Merkava project," said Cohen.
http://www.haaretz.com/hasen/spages/815295.html
"It is not a good situation when the representative of SAP is also managing the product and implementing it. I am not receiving good enough service and support in porting the system to Hebrew [localization - G.G.] and in adapting SAP to Merkava; because of problems in upgrading, lack of support and lack of localization, we are not succeeding in advancing with the Merkava project," said Cohen.
http://www.haaretz.com/hasen/spages/815295.html
