Wednesday, January 24, 2007
SAP looks to more tightly link info workers to ERP, CRM
Moore expects that Microsoft will work on further integration between Office and its Dynamics ERP and CRM families. At present, he doesn't see much conflict between SAP's mySAP products and Dynamics. "We generally don't serve the same market," Moore said. "There is some overlap with Business One and All-in-One." Business One is SAP's offering for small businesses, while All-in-One is aimed at the midmarket -- both of which are areas where Microsoft's Dynamics has an established presence. "We expect vigorous competition where we compete," Moore said, adding that SAP is working by itself on integration between Business One and Office. In the cards may be BlackBerry and Windows Mobile implementations of Duet, but Microsoft and SAP have yet to commit to such releases. Definitely upcoming is support for Microsoft's Office 2007 and a version of Duet for All-in-One, Moore said. SAP has just released the latest version of All-in-One, its first product to feature a new user interface called NetWeaver Business Client, formerly known as Project Muse. SAP worked on Muse with design partner Adobe Systems Inc.'s Macromedia unit. The plan is to roll out NetWeaver Business Client across SAP's complete line of software products in order to give users a simplified interface to the applications. "We don't intend to phase out other interfaces, including SAP GUI," Moore said.
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