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Business Two Zero » Blog Archive » Kagermann’s keynote - numbers and confidence at the speed of change: "Henning Kagermann seemed slightly nervous for the first few words of his keynote speech at SAPPHIRE 07 yesterday, almost as if he had so much to say but wasn’t sure where to start. That thought soon disappeared as he got in to his stride, and seemed much more animated than I’ve seen him before. By the end he even had the confidence to admit some of SAP’s mistakes back in the 90s - out of control implementations, lack of product quality in that period, and not enough executive level attention on the large implementations that went wrong. The overall message was that they’ve learned from the past and applied that experience to their next wave of innovation. Back in the 90s R/3 and Business Process Reengineering provided standardised processes and delivered economies of scale. The next wave of SAP’s products to the 2010s are all about Business Network Transformation and Enterprise SOA. "